The ultimate all-in-one AI-powered multichannel messaging platform
G2 Rating
Crisp is a French customer messaging platform used by 10,000+ companies that combines live chat, email, chatbot automation, video calling, and marketing campaigns in one platform. It features flat-rate pricing and includes video/audio calling directly within the chat widget.
AI-driven customer service platform with live chat, chatbots, and automation
G2 Rating
Starting Price
Tidio is an AI-driven customer service platform that seamlessly integrates live chat, chatbots, AI agents, automation workflows, and help desk tools into a single interface. It enables real-time communication across websites, email, and popular messaging apps.
The best AI live chat software for business, perfect for ecommerce and B2B
Founded
G2 Rating
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LiveChat is an AI-powered live chat software that enables real-time website support, sales engagement, and customer service automation. It powers 35,000+ companies worldwide with customizable chat widgets, proactive chat invitations, and AI chatbot capabilities.
Live chat, chatbots, and multichannel messaging platform
Starting Price
Chatra is a cloud-based live chat platform designed for small businesses and e-commerce retailers. It provides live chat and messenger modes for real-time customer communication combined with AI-powered chatbots and multichannel messaging capabilities.
Affordable live chat software for websites and e-commerce
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Pure Chat is a live chat software solution that provides an affordable way for businesses to offer real-time customer support to website visitors. It features unlimited operators and unlimited chats with a straightforward setup and intuitive interface.
Live chat, chatbot, and AI tools for website customer support
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Smartsupp provides live chat, chatbot, and AI assistant solutions for websites and e-commerce businesses. It helps customer support teams improve customer engagement and increase conversions through intelligent assistance tools.
Digital adoption platform for user onboarding and feature adoption
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Usetiful is a digital adoption platform focused on user onboarding, feature adoption, and customer self-service. It provides a flexible and powerful yet simple and affordable alternative to other in-app guidance tools.
Digital adoption platform for in-app guidance and onboarding
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Newired is a digital adoption solution that enables organizations to design and create guidance overlays for web applications. It facilitates the creation and deployment of interactive walkthroughs, tooltips, and contextual help directly within applications.
Europe's leading digital adoption platform for user training
Founded
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Lemon Learning is a digital adoption solution focused on training, engaging, and communicating with users. Founded in 2014 and based in Paris, France, it helps businesses streamline learning through guided experiences integrated into web platforms.
AI-powered user assistance platform for in-app guidance
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Command AI (formerly CommandBar) is an in-app help platform that provides contextual nudges, natural language search, and AI support agents. It helps product teams improve user experiences with non-intrusive in-app guidance and automated support.
All-in-one digital adoption platform for in-app onboarding and product tours
Userflow is a digital adoption platform that makes it simple to create in-app onboarding flows, product tours, checklists, and surveys without coding. It uses a drag-and-drop interface for building personalized user experiences that guide users through key features.
Customer onboarding and project management platform
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GuideCX is a SaaS project-management platform that automates customer onboarding tasks, provides login-less customer portals, and integrates with 1,000+ apps. It streamlines implementation projects and customer success workflows.
Customer onboarding platform for HubSpot and Salesforce
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Funding
Arrows is a customer onboarding platform that delivers faster time-to-value with personalized onboarding plans that live inside HubSpot and Salesforce. It replaces project management tools and spreadsheets with automated workflows and progress tracking.
Training, coaching, and enablement solution for team readiness
Starting Price
Lessonly, acquired by Seismic in 2021 and rebranded as Seismic Learning, is a powerfully simple training, coaching, and enablement solution. It helps teams ramp faster, deliver effective feedback, and continuously improve through integrated learning and coaching workflows.
Enterprise learning management system for training at scale
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Absorb LMS is a cloud-based learning management system designed for employee training, customer education, and partner enablement. It offers flexible pricing based on the number of active learners and provides enterprise-grade features for organizations of all sizes.
Cloud-based learning management system for online training
Starting Price
TalentLMS is a cloud-based learning management system that simplifies online training and eLearning for businesses of all sizes. Over 70,000 teams use TalentLMS to build courses, track progress, and manage learning programs without technical expertise.
Enterprise learning management system for employee and customer training
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Docebo Learn is an enterprise-class LMS designed for organizations of all sizes to deliver employee training, customer education, and partner enablement programs. It offers a flexible pricing model based on active users and feature tiers.
Comprehensive learning management system for course creators
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LearnWorlds is a feature-rich LMS platform that enables educators and businesses to create, deliver, and monetize online courses. The platform provides professional course design tools, advanced engagement features, and built-in marketing capabilities.
Build and sell online courses, coaching, memberships and digital products
Starting Price
Teachable is a leading online course platform that enables creators and businesses to build, deliver, and sell courses, coaching, memberships, and digital products. With 150,000+ creators and businesses using the platform, Teachable has generated $10B+ in earnings for its creators.
AI-first LMS to power every learning experience
Starting Price
WorkRamp is an AI-powered learning management system designed to scale employee, customer, and partner training with automation and intelligence. WorkRamp Communities provides a Customer LMS plus Community platform for scaling product knowledge through discussion forums and peer-to-peer learning.
Customer education platform for creating engaging digital training programs
Northpass, acquired by Gainsight and rebranded as Skilljar by Gainsight, is the leading customer education platform that helps mid-market and enterprise companies create engaging and effective digital customer education programs. It was named Best Customer Education LMS of 2023 at SIIA CODiE Awards.
AI helpdesk that does the work for you from Slack and Teams
G2 Rating
Starting Price
Unthread is an AI-native helpdesk platform designed specifically for Slack and Teams, automating ticket intake, triage, and resolution with end-to-end workflow automations. It solves tickets right from Slack with agentic AI that learns from your team's patterns.
AI-native help desk platform with native shared memory
Starting Price
DevRev is an enterprise platform that runs Computer, an AI teammate with native shared memory for customer support and IT service desk automation. It provides AI-powered customer support resolution, service desk automation, and enterprise search with omni-channel communication.
Omnichannel Customer Support and Engagement Platform
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Saufter is a customer engagement platform with omnichannel support and eCommerce automation. Helplama is its outsourced customer support services division offering U.S.-based support agents.
Customer Support Helpdesk for Ecommerce
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Richpanel is an ecommerce customer support helpdesk and CRM platform featuring self-service portals, omnichannel support, and AI automation for Shopify stores.
The #1 AI agent for product support
Founded
Mavenoid is an intelligent support platform specifically designed for products and devices, resolving over 58% of customer queries using AI trained to understand complex troubleshooting.
Knowledge Management For Customer Service
Stonly is a customer support platform designed to deflect tickets by providing interactive guides and self-serve resources, reducing ticket volume through identification of high-volume topics.
Customer Service and Support Solutions
Founded
eGain provides knowledge management and helpdesk software for customer service, maintaining service levels and improving first-contact resolution through powerful knowledge management combined with email, chat, and case management.
AI Search for the Enterprise
Founded
Yext is a global enterprise search company that builds AI-powered search solutions for customer support use cases through Support Answers, a suite of enterprise search solutions.
The Ultimate AI Helpdesk
Founded
Capacity is an AI-powered helpdesk and CRM platform that automates support for customers and employees, deflecting over 90% of inquiries with practical and generative AI.
AI-Powered Contact Centre Analytics Software
EdgeTier provides conversational intelligence and analytics for contact centers, with dedicated onboarding and customer success support for implementation and strategic guidance.
AI Agent for customer support automation
Ultimate AI is a customer support automation platform now integrated into Zendesk AI Agents. The technology was acquired by Zendesk in March 2024 and is now sold exclusively as part of Zendesk's AI Agent suite.
The AI Agent built for Ecommerce
Founded
Funding
DigitalGenius is an AI-powered customer service automation platform for pre- and post-purchase questions, using conversational, visual, and generative AI to understand and respond to customer queries.