Mavenoid

Since 2017, Mavenoid has provided an AI-powered support platform for product and device troubleshooting. The Virtual Assistant resolves over 58% of customer queries using AI specifically trained to understand how products and devices work. Mavenoid solves technical problems that are too complex for traditional chatbots. The platform serves retailers with 1,000s of SKUs and includes features for human agents, with inline-translations and AI summary. Mavenoid's AI Agent integrates with call centers for full or partial automation, with Voice Assist automatically resolving L1 support calls.