Freshchat
Freshchat by Freshworks is an AI-powered live chat and messaging platform that lets businesses engage customers across web, mobile, and social channels with bots and human agents. It supports multiple messaging channels and integrates with the Freshworks ecosystem.
What is Freshchat?
Freshchat offers web chat with embeddable widget, WhatsApp, Instagram DMs, Facebook Messenger, SMS, LINE, Google Business Messages, and email support. The platform includes no-code multi-lingual chatbots for handling common questions and lead qualification. Features include unified agent inbox, routing rules, analytics, and integration with Freshdesk and Freshsales. AI-powered Freddy Agent and Copilot add-ons are available.
Pricing
$19/month per agent
AI-powered live chat and messaging platform for business engagement
G2 Rating
4.4/5Starting Price
$19/month per agent
