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Freshchat

Freshchat by Freshworks is an AI-powered live chat and messaging platform that lets businesses engage customers across web, mobile, and social channels with bots and human agents. It supports multiple messaging channels and integrates with the Freshworks ecosystem.

What is Freshchat?

Freshchat offers web chat with embeddable widget, WhatsApp, Instagram DMs, Facebook Messenger, SMS, LINE, Google Business Messages, and email support. The platform includes no-code multi-lingual chatbots for handling common questions and lead qualification. Features include unified agent inbox, routing rules, analytics, and integration with Freshdesk and Freshsales. AI-powered Freddy Agent and Copilot add-ons are available.

Pricing

Starting Price

$19/month per agent

Categories:

Conversational Marketing & Chat

Tags:

live-chat-extended

Freshchat

AI-powered live chat and messaging platform for business engagement

G2 Rating
4.4/5
Starting Price
$19/month per agent

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