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EdgeTier / Netomi

EdgeTier provides conversational intelligence and analytics for contact centers, with dedicated onboarding and customer success support for implementation and strategic guidance.

What is EdgeTier / Netomi?

EdgeTier specializes in contact center analytics and conversational intelligence, offering customers dedicated Onboarding Managers and Customer Success Managers for smooth implementation and ongoing support. The platform provides lightweight implementation guided by EdgeTier's onboarding team, with most customers connecting their helpdesk and seeing insights within weeks.

Categories:

Customer Support & Helpdesk

Tags:

extended-ai-support-voice

EdgeTier / Netomi

AI-Powered Contact Centre Analytics Software

Funding
Series funding (exact amount not specified)

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