DevRev is an enterprise platform that runs Computer, an AI teammate with native shared memory for customer support and IT service desk automation. It provides AI-powered customer support resolution, service desk automation, and enterprise search with omni-channel communication.

DevRev is an AI-native help desk platform built from the ground up with AI at its core, providing seamless interoperability, scalability, and security. It features AI tools that help teams prioritize tasks, resolve issues faster, and adapt to changing customer needs. The platform consolidates tickets from multiple channels, automates categorization and prioritization, and provides GenAI-powered search across integrated knowledge bases.
AI Support Infrastructure for B2B Teams
Funding
Plain is a customer support tool built for B2B SaaS companies that want a developer-friendly, API-first alternative to legacy helpdesk products.
AI-Powered ITSM Platform for IT Service Management
Founded
G2 Rating
Starting Price
SysAid is an enterprise-grade IT Service Management (ITSM) platform with AI-powered capabilities. It helps IT teams automate workflows, manage incidents and requests, and leverage AI for proactive service delivery.
Outcome-Based AI Solution
G2 Rating
Starting Price
AI-powered customer support automation platform providing agent assistance and automated ticket resolution capabilities. Acquired by Zendesk.