Richpanel is an ecommerce customer support helpdesk and CRM platform featuring self-service portals, omnichannel support, and AI automation for Shopify stores.

Richpanel is a customer support platform designed for ecommerce, presenting features like a self-service helpdesk, CRM integration, and omnichannel support. Customers can contact via Live Chat, Email, Facebook, and WhatsApp, all managed from a single collaborative inbox. The platform includes a self-service portal where customers can track orders and find answers. Richpanel uses rules-based automation and AI to detect what customers are asking and categorize messages. Pricing starts at $89/month with a free trial, and the platform provides free white glove migration from Shopify Inbox, Zendesk, Gorgias, and other platforms, with live deployment in under 2 weeks.
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