
Richpanel is a customer support platform designed for ecommerce, presenting features like a self-service helpdesk, CRM integration, and omnichannel support. Customers can contact via Live Chat, Email, Facebook, and WhatsApp, all managed from a single collaborative inbox. The platform includes a self-service portal where customers can track orders and find answers. Richpanel uses rules-based automation and AI to detect what customers are asking and categorize messages. Pricing starts at $89/month with a free trial, and the platform provides free white glove migration from Shopify Inbox, Zendesk, Gorgias, and other platforms, with live deployment in under 2 weeks.
Fin. The #1 AI Agent for customer service
Fin is a generative AI agent for customer service that can resolve complex queries and take actions across multiple channels without requiring platform migration from existing helpdesk solutions.
Enhance Customer Support with Freddy AI: Self-Service, Copilot, and Insights
Freddy AI is Freshdesk's AI-powered customer service solution that combines automation and intelligence to help teams resolve issues faster and better through real-time sentiment analysis, AI copilots, and autonomous AI agents.
Outcome-based pricing for AI Agents
G2 Rating
Starting Price
Enterprise AI customer service agent platform with outcome-based pricing model where customers pay when AI successfully resolves customer issues.