Saufter / Helplama
Saufter is a customer engagement platform with omnichannel support and eCommerce automation. Helplama is its outsourced customer support services division offering U.S.-based support agents.
What is Saufter / Helplama?
Saufter provides a multi-platform AI solution for omnichannel support, allowing management of emails, in-app messaging, WhatsApp, and other channels from one place. The platform automatically studies user behavior and customer journey stages to make campaign recommendations, generating fully drafted marketing emails for approval. It supports onboarding, free trial, upselling, retention campaigns, and more. Helplama specializes in providing U.S.-based customer support outsourcing services including live chat, email, and voice support for ecommerce, SaaS, and hospitality industries. Subscription pricing ranges between $8 and $398/month.
Pricing
$8 to $398/month
Omnichannel Customer Support and Engagement Platform
Starting Price
$8 to $398/month
