Smart customer success platform for companies
Founded
Starting Price
SmartKarrot is a cloud solution for Customer Success & Account Management founded in 2018 and based in Frisco, Texas. It allows teams to manage Customer Growth spanning onboarding, adoption, operations, engagement, retention, CX, and revenue growth with focus on intelligence and automation.
Customer success platform with health insights and engagement tools
Founded
UserIQ is a customer success platform based in Atlanta that helps uncover health insights, predict user hurdles and simplify account management for SaaS companies with usage tracking, data segmentation, and engagement tools.
Customer Communities platform for engagement and adoption
Gainsight CC (formerly inSided) is a custom-branded online hub where customers can ask questions, learn from peers, explore product updates, and influence product direction. Gainsight acquired inSided in 2022 to enhance its customer success platform.
The only omnichannel platform you need for customer service.
Founded
G2 Rating
Froged is an omnichannel platform for customer service powered by AI and real people. It combines benefits of AI and human expertise to drive growth at every touchpoint of the customer journey, covering customer support and success.
Next generation Customer Success Platform that boosts Customer Success operations with AI
Skalin is a next-generation customer success platform that prevents churn with AI. It is customer success software for startups to scale and grow, providing an all-in-one customer relationships platform.
AI-Driven Customer Success for Retention & Revenue Protection
Sturdy is an AI-driven customer intelligence platform that serves subscription-based businesses by consolidating customer data, detecting churn risks, and automating actions to improve retention and revenue growth.
AI Agents for Elite Customer Success Teams
Cust.co is an AI-powered platform designed for elite customer success teams. It is an autonomous customer success platform that makes high-touch customer experiences possible for smaller customer segments through AI agents.
Customer Success Management Platform
Starting Price
Akita is an innovative customer success management platform that helps businesses nurture, retain, and grow their customer base by eliminating churn and maximizing retention and revenue from existing customers.
The AI Customer Success Platform
Velaris is an AI-native customer success platform built for mid-market and enterprise B2B SaaS, AI, and recurring revenue companies looking to scale customer success with confidence.
Lower churn. Retain more subscribers.
Churnkey is a customer retention platform designed to reduce subscriber churn through automated offers and personalized experiences. It integrates seamlessly with Stripe and handles cancellation flows to prevent customer loss.
Customer Success Platform for SaaS teams
Custify is a comprehensive customer success management platform for subscription-based businesses that empowers customer success teams with tools to enhance relationships, improve retention, and increase lifetime value.
Customer Success Software & CSM Platform
ClientSuccess is a customer success platform that empowers B2B SaaS companies to proactively manage post-sales customer relationships, measure customer health, maximize retention and growth, and drive a culture of customer success.
Your Copilot For AI-Powered Customer Success
G2 Rating
Funding
Vitally is an all-in-one customer success platform that helps teams deliver clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale using real-time data.
Customer Success Platform
Planhat is an AI-native customer success platform designed to power enterprise post-sales teams. It provides customer health tracking, task management, data consolidation, and customizable workflows.
Customer Success Platform
Catalyst is a customer success platform that merged with Totango in 2024 to create a unified customer success and GTM solution. The combined entity provides comprehensive tools for managing customer growth and retention.
Customer Success Software Platform
Totango is a leading customer success platform designed to help SaaS businesses design, run, measure, and scale customer success programs to retain and grow customers. It offers automated workflows, health scoring, and pre-built success program templates.
Customer Success Software for Customer Growth
ChurnZero is a real-time customer success platform that helps subscription businesses fight customer churn, expand current accounts, and optimize the customer experience through real-time health scores and lifecycle management.
Customer Success Software for Outcomes, Retention, and Growth
Gainsight is the trusted customer success platform that gives CS teams clear signals, workflows, and insights to drive retention and expansion. It offers a comprehensive suite of tools for managing customer health, engagement, and outcomes.
AI Interactive Product Demos
Supademo is an AI-powered interactive demo platform trusted by 200k+ businesses to drive revenue, adoption, and training. It helps teams create interactive demos and guides in seconds using a capture-first approach.
Bring your product story to life in minutes
G2 Rating
Arcade is an AI-powered platform that helps teams create interactive product demos, videos, and visuals in minutes. It enables organizations to tell better product stories without designers or agencies.
In-product customer activation
Founded
Bento is a cross-functional collaboration tool that empowers B2B SaaS companies to give customers great in-product onboarding. It allows teams to embed onboarding guides directly into the product interface for self-serve customer activation.
AI-Powered Product Adoption Platform
Founded
G2 Rating
Funding
Product Fruits is a no-code user onboarding platform designed to enhance user adoption and retention for web applications. It offers interactive product tours, onboarding checklists, contextual hints, tooltips, and AI-powered tools to collect user feedback and provide in-app support.
Best Onboarding Software
G2 Rating
HelpHero is an onboarding platform that helps businesses create interactive product tours and customer onboarding experiences. It enables users to create engaging, easy-to-follow product tours with no coding or big budgets required.
Digital Adoption Platform
Founded
G2 Rating
Usetiful is a digital adoption platform that improves user retention with interactive product tours, smart tooltips, and onboarding checklists. Now part of Fullstory's in-app guidance and survey capabilities.
Enterprise Digital Adoption Platform
Starting Price
Apty is an enterprise-level digital adoption platform that provides workflow guidance, compliance support, and training across business-critical applications. The platform offers custom pricing based on application coverage and user requirements.
Digital Adoption Platform for Help Documentation
Starting Price
Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips, tutorials, and help content.
Digital Adoption Platform for Salesforce
Starting Price
Spekit is a digital adoption and enablement platform designed to surface contextual knowledge, training, and process guidance directly within tools teams already use like Salesforce and HubSpot.
No-Code Platform for In-App Experiences
Starting Price
Candu is a digital adoption tool that empowers product teams to create inline experiences that integrate into product pages using a no-code drag, drop, and publish approach.
Product Experience Platform for User Adoption
Starting Price
Gainsight PX is a product experience platform designed to enhance user adoption and engagement. The platform is priced based on Monthly Active Users (MAUs) tracked in products.
Open-source JavaScript libraries for product tours
Starting Price
Intro.js and Shepherd.js are lightweight open-source JavaScript libraries for creating step-by-step and powerful customer onboarding tours. Both provide developers with serious control without adopting a full onboarding platform.
Digital Adoption Platform for User Onboarding
Starting Price
UserGuiding is an advanced software platform that specializes in Digital Adoption by providing interactive onboarding experiences including tutorials, tooltips, and walkthroughs.
Digital Adoption Platform for In-App Experiences
Starting Price
Chameleon is a digital adoption platform that helps teams build in-app experiences to onboard, engage, and support users. The platform focuses on native-feeling, non-disruptive experiences with tooltips, tours, modals, and banners.
Product Growth Platform for User Onboarding and Feature Adoption
Starting Price
Userpilot is a product growth platform that accelerates user activation, enhances feature adoption, and drives expansion revenue through personalized onboarding and in-app experiences.