Froged
Froged is an omnichannel platform for customer service powered by AI and real people. It combines benefits of AI and human expertise to drive growth at every touchpoint of the customer journey, covering customer support and success.
Spain
Founded 2019
What is Froged?
Froged allows brands access to their entire customer lifecycle: Onboarding, Engagement, and Proactive Customer Support. By connecting the dots within the customer journey, brands can personalize the customer experience at every touch point, increasing overall MRR and retention. The platform enables creation and scaling of onboarding and retention processes, serves customer needs with customized campaigns and behavioral emails, integrated knowledge base, live chat, automated messages, and event and segment tracking.
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