Gainsight CC (inSided)
Gainsight CC (formerly inSided) is a custom-branded online hub where customers can ask questions, learn from peers, explore product updates, and influence product direction. Gainsight acquired inSided in 2022 to enhance its customer success platform.
What is Gainsight CC (inSided)?
Gainsight Customer Communities makes it easy for customers to find answers quickly with multilingual capabilities, federated search, a robust knowledge base, and community forums. Customer Communities enhances admin and end-user experiences through intuitive integrations with Gainsight Customer Success, Skilljar by Gainsight, Gainsight Product Experience, and broader tech stack to create unified experience and automated workflows. Hundreds of companies leverage the platform including Gong.io, LinkedIn, HiBob, Debricked, Yotpo, Personio, and Zapier.
Customer Communities platform for engagement and adoption
Used By Count
3500+
