Akita

Akita is an innovative customer success management platform that helps growing SaaS companies eliminate churn, maximize retention and grow revenues from existing customers. The platform connects cloud-based software-as-a-service applications businesses use and aggregates data in real-time, providing customer success managers with a comprehensive history of their customer relationships spanning every department in their organization. The Akita Customer Success Platform provides centralized customer data with a true 360-degree view of customers, tracking changes in customer profile and behavior and alerting when user-defined risks or opportunities arise. The platform includes automated playbooks for onboarding, retention and engagement at all lifecycle stages, and customized customer health scores that reflect each business and provide at-a-glance information about each customer. The first 3 months cost 99 USD per month with unlimited features and users, with pricing starting from 160 USD per month from month 4 onwards. Akita Customer Success Software is located in Dublin with 5 million in revenue and 6 employees.