Churnkey

Churnkey is a customer retention platform designed to reduce subscriber churn through automated offers and personalized cancellation experiences. As a Stripe partner, Churnkey is a non-intrusive integration that embeds into SaaS products and handles cancellation flows. The platform gives insight into customer churn and offers preventative measures that keep customers from leaving. Churnkey reduces churn by up to 42% with personalized cancellation experiences and saves customers at the moment they cancel with dynamic offers designed to keep them subscribed. The Intelligence Suite has helped retain millions of accounts and recover nearly $300 million in revenue, powered by examining what worked across tens of millions of cancellation sessions and 500 million billing events. The platform provides customer insights to understand the main reasons why customers leave and what makes them stay, as well as flexibility options enabling subscription pauses for up to twelve weeks.