
Planhat is an AI-native customer success platform built to power enterprise post-sales teams. The software offers features such as customer health tracking, task management, data consolidation from various sources, and customizable workflows. It provides analytics and reporting tools to monitor product usage, adoption, and engagement trends, aiming to drive retention and reduce churn. Teams can collaborate on customer segments, automate communication, and efficiently manage renewals and expansion opportunities. Planhat Automations is a no-code way of building everything from simple time-saving triggers and alerts to custom bots and integrations. Planhat is recognized by both industry analysts and customers as a global leader in deploying AI-led automation for go-to-market teams. The platform uses a subscription-based pricing model with tiered plans that vary according to features, number of users, and additional modules.
AI-powered service platform for customer success
Founded
Zendesk is an AI-first service platform powered by self-learning AI agents and the Zendesk Resolution Platform used for customer success and support operations, helping organizations identify at-risk customers and compile robust customer profiles.
Your Copilot For AI-Powered Customer Success
G2 Rating
Funding
Vitally is an all-in-one customer success platform that helps teams deliver clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale using real-time data.
The AI Customer Success Platform
Velaris is an AI-native customer success platform built for mid-market and enterprise B2B SaaS, AI, and recurring revenue companies looking to scale customer success with confidence.