SmartKarrot is a cloud solution for Customer Success & Account Management founded in 2018 and based in Frisco, Texas. It allows teams to manage Customer Growth spanning onboarding, adoption, operations, engagement, retention, CX, and revenue growth with focus on intelligence and automation.

SmartKarrot delivers winning customer outcomes at scale by leveraging intelligent and actionable customer success software. Notable capabilities include comprehensive customer profiles providing 360-degree view, proactive risk management identifying potential churn indicators early, improved team collaboration through shared dashboards and real-time updates. The platform consolidates customer information into detailed profiles, facilitates better collaboration among team members, allows teams to address issues before they escalate. SmartKarrot integrates with Salesforce, Google, Asana, Jira, Zendesk, Stripe, Freshdesk, HubSpot, Slack, and Microsoft. Pricing starts at $15,000 annually based on recent analysis.
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