
Catalyst and Totango announced their merger to create a unified customer success and GTM platform serving the post-sale revenue cycle. The two customer success companies joined forces to provide the most innovative customer growth platform, combining their customer success and post-sale expertise and technology. The powerful combination drives recurring revenue success and measurable growth for nearly 600 global customers, from large enterprises to fast-growing businesses. The merged company is helmed by co-CEOs Alistair Rennie and Edward Chiu, the prior CEOs of Totango and Catalyst, respectively. The combined venture is backed by Great Hill Partners, a private equity firm. The two brands will retain their names in the near-term to help drive continuity for current customers, and costs will not change for current customers following the merger.
In-app command interface powered by AI for customer success
CommandBar is an in-app command interface that understands user intent, powered by Cohere's semantic search capabilities. It delivers fast and accurate retrieval of relevant information within SaaS applications.
AI-powered customer success automation platform
Funding
Update AI is a customer success automation platform that uses cutting-edge AI technology to help teams automate workflows and improve customer engagement.
AI superpower for account teams and customer success
Update AI is an AI customer intelligence engine that helps customer success teams with meeting intelligence and customer insights, offering call summary assistance and voice of customer analytics.