Catalyst is a customer success platform that merged with Totango in 2024 to create a unified customer success and GTM solution. The combined entity provides comprehensive tools for managing customer growth and retention.

Catalyst and Totango announced their merger to create a unified customer success and GTM platform serving the post-sale revenue cycle. The two customer success companies joined forces to provide the most innovative customer growth platform, combining their customer success and post-sale expertise and technology. The powerful combination drives recurring revenue success and measurable growth for nearly 600 global customers, from large enterprises to fast-growing businesses. The merged company is helmed by co-CEOs Alistair Rennie and Edward Chiu, the prior CEOs of Totango and Catalyst, respectively. The combined venture is backed by Great Hill Partners, a private equity firm. The two brands will retain their names in the near-term to help drive continuity for current customers, and costs will not change for current customers following the merger.
The only omnichannel platform you need for customer service.
Founded
G2 Rating
Froged is an omnichannel platform for customer service powered by AI and real people. It combines benefits of AI and human expertise to drive growth at every touchpoint of the customer journey, covering customer support and success.
AI Revenue Enablement platform for customer success
Dock is the revenue enablement platform providing Buyer & Customer Workspaces, Sales Content Library, Order Forms with e-Signature, and Security Profiles with NDA functionality for customer success and onboarding.
AI-first enterprise learning management system with proven history
Intellum LMS is the only AI-first learning management system with a proven history of enterprise-level deployment. For more than twenty-five years, Intellum has built tools that help organizations connect knowledge to results.