UserIQ

UserIQ customer success platform combines health insights, user analytics, playbooks and engagement tools in one package. The platform is designed to help businesses of all sizes capture customer feedback, reduce churn rates and create audience segments based on behavior. Features include usage tracking, data segmentation, custom surveys, communication management, analytics, campaign management. Core products include health scoring dashboards, reporting and analytics tools, onboarding tours, and engagement features that enhance customer interaction throughout the user lifecycle. UserIQ Inc. was founded in 2014 in Dunwoody, focusing on developing solutions for customer success in the SaaS sector.