Tools tagged with "Indie Smb Support"

Supahub is a customer feedback management platform that helps businesses collect, organize, and prioritize feedback from their customers with affordable pricing starting at $19/month.

Scribe automates the creation of visual step-by-step guides by capturing workflows and allowing teams to customize and share them. It includes AI-powered workflow capture with redaction and custom branding.

Tettra is an AI-powered internal knowledge base for customer service teams that helps onboard new reps faster and increase CSAT scores.

Slab is a knowledge base and wiki software platform designed for customer support and team collaboration.

HelpDocs is knowledge base software that deflects 30% of tickets with AI-powered self-service, used by 500+ teams to scale support.

Document360 helps teams deliver fast, accurate, and consistent support with easily accessible documentation through a centralized knowledge base.

Helpjuice is a knowledge base software trusted by 130,000+ users, designed as a smarter way to scale support and ops teams.

Papercups is an open source live customer support tool written in Elixir that offers a self-hosted or hosted version.

Tiledesk is a no-code, open-source platform equipped with a state-of-the-art, LLM-enabled chatbot development framework.

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution.

Threads Channeled is a Slack integration tool that bridges customer support conversations from Slack to Zendesk helpdesk software.

Thena is a customer support AI platform built for modern B2B teams that unifies customer conversations from disparate channels into a single, intelligent workspace.

Plain is a customer support tool built for B2B SaaS companies that want a developer-friendly, API-first alternative to legacy helpdesk products.

Pylon is a modern alternative to Zendesk, Intercom, Freshdesk, and Salesforce Service Cloud, built specifically for B2B support teams.

Chaport is a modern customer messaging platform that combines support, sales, and engagement capabilities with multi-channel communication.

Gist is a unified platform serving as a single source of truth for the entire journey from website visitor to repeat customer, with customer support capabilities.

Groove HQ is a helpdesk software designed to simplify customer support for growing businesses, offering shared inbox, knowledge base, live chat, and reporting features.

FreeScout is a free, open-source help desk and shared inbox platform built with PHP (Laravel framework) that rivals paid solutions like Help Scout and Zendesk.

Chatwoot is an open-source customer support platform that can be self-hosted or cloud-based, offering live chat, email, and omnichannel support capabilities.

Groove is Clari's sales engagement and prospecting module, part of the comprehensive revenue orchestration platform. It enables strategic, goal-driven outreach and pipeline generation.