
HelpDocs is knowledge base software that deflects 30% of tickets with AI-powered self-service. Over 500+ teams use HelpDocs to scale support without scaling headcount. HelpDocs turns documentation into a productive support channel, delivering instant answers through smart search, AI-powered summaries, and contextual help. All new HelpDocs users get a 14 day free trial. The platform provides quickest and most efficient support through email at hi@helpdocs.io. HelpDocs connects support stacks to create powerful workflows and allows users to search, share, and create articles directly from customer service platforms like Front.
AI-Ready Documentation That Powers Modern Support
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Omnichannel Customer Support and Engagement Platform
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Saufter is a customer engagement platform with omnichannel support and eCommerce automation. Helplama is its outsourced customer support services division offering U.S.-based support agents.
AI-powered visual step-by-step guides
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Scribe automates the creation of visual step-by-step guides by capturing workflows and allowing teams to customize and share them. It includes AI-powered workflow capture with redaction and custom branding.
Enterprise service management platform
Founded
G2 Rating
Starting Price
ServiceNow is a comprehensive enterprise service management platform for customer service, IT operations, and business workflows with pricing from $100 to $300+ per user per month.