Groove HQ is a helpdesk software designed to simplify customer support for growing businesses, offering shared inbox, knowledge base, live chat, and reporting features.

Groove HQ is a helpdesk software designed to simplify customer support for growing businesses. Over 2,000 small businesses use Groove's help desk software to centralize and automate their customer support. The platform helps manage customer conversations effortlessly with a shared inbox, smart automation, AI-powered tools, and streamlined workflows. Groove's intuitive dashboard makes it easy for team members to organize, prioritize, and solve customer problems without losing a personal touch.
Omnichannel Customer Support and Engagement Platform
Starting Price
Saufter is a customer engagement platform with omnichannel support and eCommerce automation. Helplama is its outsourced customer support services division offering U.S.-based support agents.
AI helpdesk that does the work for you from Slack and Teams
G2 Rating
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Unthread is an AI-native helpdesk platform designed specifically for Slack and Teams, automating ticket intake, triage, and resolution with end-to-end workflow automations. It solves tickets right from Slack with agentic AI that learns from your team's patterns.
No-code AI agent builder for customer service, marketing, SEO, and sales automation
Starting Price
FlowHunt is a no-code platform for creating AI-driven applications and chatbots with full suite of tools for customer service automation and AI-powered helpdesk solutions.