
Chaport is a modern customer messaging platform that combines everything you need for effective support, sales, and engagement, all in a simple interface. Chaport Live Chat allows users to send messages even when operators are offline, and support managers will see all messages and be able to answer as soon as they are back at work. The platform receives messages from live chat, email, Facebook, Telegram, Viber, and other channels and allows you to respond to them in one app. Chaport allows you to create a knowledge base for customers and activate an FAQ bot to automatically suggest relevant articles directly in the chat. The platform offers mobile apps for Android and iOS, desktop apps for Windows and MacOS, and a web-app for all browsers.
Help desk ticketing and support software
Starting Price
HelpDesk.com is a customer support ticketing system offering Team and Business plans with unlimited tickets, 24/7 support, and no credit card required for free trial.
Help desk software for customer service
Founded
Zendesk is an AI-powered help desk software that transforms customer service by streamlining tickets and resolving issues faster through ticket management, workflow automation, and AI agents.
Customer Service and Support Solutions
Founded
eGain provides knowledge management and helpdesk software for customer service, maintaining service levels and improving first-contact resolution through powerful knowledge management combined with email, chat, and case management.