VoC & Feedback Tools

FeedbackRobot is an AI-powered customer feedback platform that helps businesses capture insights, respond quickly, and grow through automated surveys and empathy-driven replies. It features real-time sentiment analysis and AI-powered resolution capabilities.

Enterpret is a customer intelligence platform that uses AI to transform raw customer feedback into structured insights that inform product roadmap decisions. It automates taxonomy building and routes feedback directly into sprint workflows.

BlockSurvey is an AI-powered survey platform that ensures complete data privacy and ownership while enabling users to build, analyze, and automate surveys.

Crescendo.ai is an AI-powered VoC platform that automatically analyzes customer support conversations without requiring surveys. It transcribes, analyzes, and categorizes all customer interactions.

Chisel is a product feedback and survey platform designed for SaaS teams. It helps teams collect customer feedback, conduct surveys, and prioritize product features based on user input.

Usersnap is an all-in-one customer feedback platform designed to collect, organize, and manage feedback from customers and users through surveys, visual feedback capture, and in-app messaging.

Zenloop is an AI-powered Customer Experience Management Platform and leading NPS software designed for B2B and digital businesses to optimize every touchpoint across the customer journey.

Crescendo.ai is an AI-powered Voice of Customer platform that takes a survey-free approach to VoC, automatically transcribing, analyzing, and categorizing 100% of customer support conversations.

Feedier is a Customer Intelligence platform that empowers organizations to fully understand their customers. The platform is a B2B feedback management solution that centralizes all direct and indirect feedback in one place to improve end-user experience.

Qualaroo is an online survey platform that makes it easy to collect user feedback in-context while users are engaging with your product, service or brand. The platform features advanced targeting, AI sentiment analysis, and real-time feedback collection.

Centiment is a customer feedback and survey platform that offers an Audience Panel for conducting surveys and gathering customer insights. The platform specializes in voice of customer solutions with NPS measurement and real-time customer service assessment.

GWI is a global consumer research platform that helps brands, agencies, and teams make evidence-based decisions through instant audience insights. With 15+ years of data from 3 billion consumers across 50+ markets, it features AI-powered tools for natural language queries and comprehensive audience analysis.

Zappi is a powerful, automated, agile consumer insights platform that seamlessly integrates innovation, advertising, and brand insights. The platform helps brands test ideas and content early and often using AI-generated reports and real-time analytics.

Attest is a Series B cloud-based market research and insights platform founded in 2015 and headquartered in London. The platform combines an easy-to-use survey tool with designated research advice for comprehensive market research services.

Prolific is a participant panel platform where researchers can recruit qualified participants for surveys, user interviews and research studies. The platform is known for fair compensation at minimum £6.00/$8.00 per hour and serves academic studies, industry surveys, and AI training.

Respondent specializes in connecting researchers to high-quality participants for surveys, user interviews, and focus groups. The platform provides access to 4M+ verified participants across 150+ countries with demographic and professional targeting capabilities.

Ribbon is a user interviewing platform that enables product teams to recruit, schedule, and interview real users directly from their own product using a simple code snippet. The platform lets designers, user researchers and product builders start video calls with their own users in minutes.

EnjoyHQ, now part of UserTesting, is a customer research tool that helps UX and product teams learn from customers faster by streamlining their customer research process. The platform centralizes, organizes and shares all customer insights and user research data in one place.

Condens is a user research repository and analysis platform that helps teams organize, analyze, and share qualitative data from surveys, interviews, and usability tests. It centralizes customer insights in one place for UX researchers, designers, and product managers.

Optimal Workshop is an online user research tool designed to test website information architecture and usability, identify issues, and improve user experience. The platform focuses on website architecture testing, ideal for early stages of website development.

PlaybookUX is a user testing software that allows conducting studies on a wide variety of items from websites to prototypes to concepts. The platform helps teams plan, recruit, run, and analyze usability tests including moderated interviews, unmoderated sessions, prototype tests, and mixed-method studies.

Userlytics is a comprehensive user research platform built for moderated and unmoderated testing, quantitative UX studies, card sorting, tree testing, and numerous UX testing methodologies. Since 2009, Userlytics has delivered exceptional UX insights for businesses, nonprofits, and startups.

UserTesting is a comprehensive user research platform for conducting usability tests and gathering feedback. The platform offers customizable pricing based on specific business needs and research volume.

ProProfs Survey is an easy-to-use survey platform featuring a drag-and-drop interface, advanced logic options, and flexible distribution methods with real-time analytics.

LeadQuizzes is an AI-powered quiz builder designed to capture and qualify leads automatically through interactive quizzes with customizable templates.

Interact is a quiz builder platform designed for lead generation that helps users create and publish quizzes to capture qualified leads with email subscriber integration.

Opinion Stage is a platform for creating forms, surveys, quizzes, and polls with a free plan offering core features and paid plans with advanced customization and integrations.

Startquestion is a survey creation and distribution tool that enables users to design customizable surveys, quizzes, and forms with multi-channel distribution capabilities.

SurveySparrow is a comprehensive survey and feedback platform offering customizable surveys, forms, and polls with multi-channel distribution and real-time analytics.

Zonka Feedback is a customer feedback and survey platform offering both basic feedback collection and advanced AI-powered feedback intelligence with multi-channel distribution.

Refiner is an in-app survey platform that allows businesses to collect feedback through surveys delivered within products, via email, or on webpages with customizable survey types.

Marker.io is a visual feedback and bug reporting tool that enables users to capture feedback on websites with screenshots, annotations, and session replay capabilities.

Userback is a feedback collection tool that enables users to gather visual feedback, bug reports, and suggestions with unlimited feedback capabilities across all plans.