GWI is a global consumer research platform that helps brands, agencies, and teams make evidence-based decisions through instant audience insights. With 15+ years of data from 3 billion consumers across 50+ markets, it features AI-powered tools for natural language queries and comprehensive audience analysis.

GWI (formerly GlobalWebIndex) is an audience research company founded by Tom Smith in 2009. It is a global consumer research platform that helps brands, agencies, and teams make evidence-based decisions through instant audience insights. With 15+ years of data from 3 billion consumers across 50+ markets, their intuitive platform features AI-powered GWI Spark for natural language queries, custom surveys, and comprehensive audience analysis tools. Its database includes 250K+ profiling points and nearly 1.4 million annual consumer interviews across 50+ markets. GWI is used for audience profiling, media planning, campaign strategy, market research, brand tracking, and consumer trend analysis. Users can explore everything from interests and attitudes to buying habits - and dive into a world of insights covering 50+ markets. In 2025 and 2026, GWI moved further into AI-assisted research with Agent Spark, GWI Canvas, a free self-service tier, and Model Context Protocol integrations that let LLMs query GWI data inside tools such as Claude, ChatGPT, and Microsoft Copilot. GWI's client roster includes Google, Microsoft, Spotify, Twitter, LinkedIn, Snap Inc., EA, BBC Studios, Sony Pictures Television, Red Bull, WPP, and Omnicom.
AI Customer Feedback & Intelligence Platform
Starting Price
Zonka Feedback is a customer feedback and survey platform offering both basic feedback collection and advanced AI-powered feedback intelligence with multi-channel distribution.
Customer Experience Management Platform - Surveys + Reviews
Zenloop is an AI-powered Customer Experience Management Platform and leading NPS software designed for B2B and digital businesses to optimize every touchpoint across the customer journey.
The consumer insights platform that helps brands win
Zappi is a powerful, automated, agile consumer insights platform that seamlessly integrates innovation, advertising, and brand insights. The platform helps brands test ideas and content early and often using AI-generated reports and real-time analytics.