UserTesting

UserTesting pricing in 2026 ranges from $12,000-$100,000+ per year based on buyer-reported references, with a median above $40,000. The platform offers three plan tiers (Essentials, Advanced, and Ultimate) where the tier sets platform access, AI features included, seats supported, dedicated account team structure, and enterprise capabilities. Cost includes a credit pool sized to the team's cadence, with sessions consuming credits based on expected research volume. Teams report quotes from approximately $10,000 to $42,000+, with older unlimited deals near $15,000 and per-seat pricing in the low thousands.