Conversational Marketing & Chat Tools

Botpress is a conversational AI platform offering free and paid plans with usage-based pricing on top of base plans.

Tidio is a live chat and chatbot platform offering Lyro AI as a separate add-on for AI-powered customer conversations.

Chatbot.com (ChatBot by Text) is an AI chatbot platform starting at $19/month that combines AI agents, live chat, and help desk functionality.

CustomGPT.ai is the #1 no-code platform for creating custom AI agents powered by advanced LLMs tailored to your business content, without requiring coding skills.

SiteGPT is a no-code AI chatbot platform that creates custom chatbots trained on website content or documents with simple setup and flexible pricing.

Chatsimple is an AI chatbot platform that has been upgraded to Expertise AI, offering advanced AI-powered chat and voice experiences for websites, technology, and B2B teams.

Wonderchat is a no-code AI chatbot builder that enables businesses to create custom AI agents trained on their website content or documents in under 5 minutes, with support for 40+ languages and integration with major business tools.

Verloop.io is an enterprise conversational AI suite that automates customer support across voice, chat, and messaging channels in 80+ languages, helping brands resolve queries at scale while improving customer satisfaction.

Comm100 is a people-first, AI-powered omnichannel customer service platform that unifies live chat, email, SMS, voice, and messaging into one integrated solution with advanced AI agents and analytics capabilities.

Userlike is a live chat platform for customer service with free and paid tiers. It offers per-user pricing with good value for small teams and scale options for enterprises.

Customerly is described as the first-in-class AI customer service platform. Gist offers a freemium live chat and CRM solution starting at $29/month with an all-in-one bundle at $99/month.

Sendbird is a messaging and chat API platform providing infrastructure for in-app chat, customer messaging, and voice/video. It offers usage-based pricing scaled by monthly active users and concurrent connections.

Voiceflow is a platform for designing and deploying conversational AI agents across web, voice, and messaging channels. It offers flexible pricing with per-editor seats and usage-based credits.

Chatbase is an AI chatbot platform that lets users create and deploy AI agents trained on custom data. It uses a credit-based pricing model with multiple AI model options.

Intercom Fin is an AI customer service agent integrated with the Intercom platform. It handles customer service conversations across multiple channels with outcome-based pricing.

Drift Conversation Cloud is Salesloft's unified conversation and engagement platform integrating chat, sales engagement, and revenue intelligence. It combines AI chat agents with comprehensive sales orchestration.

Ada is an AI customer service agent platform that automates customer support conversations. It uses resolution-based pricing and requires enterprise sales conversations.

Chatfuel is a no-code chatbot platform for creating bots for Facebook Messenger, WhatsApp, and other channels. It offers flexible pricing with support for AI-powered conversational automation.

ManyChat is a contact-based chatbot platform for Facebook Messenger, Instagram, WhatsApp, and SMS. It enables marketing automation through conversational messaging with flexible contact-based pricing.

Landbot is a no-code conversational automation platform for marketers to create sophisticated chatbots for websites, WhatsApp, and Facebook Messenger using a visual drag-and-drop builder.

HubSpot Chat is a conversational engagement tool integrated into the HubSpot platform. It offers rule-based chatbots on all plans and AI-powered Breeze Customer Agent on paid tiers.

Zoho SalesIQ is an affordable live chat platform from Zoho offering conversation tools for sales and support teams. It includes a free plan with limited features and tiered paid plans with extensive features.

tawk.to is a completely free live chat platform with optional paid add-ons for advanced features. It provides unlimited agents, chats, and websites with core chat functionality.

Olark is a live chat platform with integrated AI chatbot capabilities. It offers flexible pricing per agent with unlimited chats and contacts, plus advanced automation and reporting features.

LiveChat is a live chat software platform that enables real-time customer communication with AI-powered features. It offers agent-based pricing across four tiers with unlimited chats and advanced analytics.

Birdeye Webchat is an AI-powered chat solution for websites that combines automated chatbot functionality with live agent support. It offers 24/7 availability and is designed for multi-location businesses seeking customer engagement solutions.

Intercom is an AI-first customer service platform that combines live chat, ticketing, and Fin AI Agent for automated customer service. It provides unified customer communication across multiple channels with enterprise-grade features.

Qualified is an agentic marketing platform that deploys Piper, an AI SDR agent, to generate pipeline through real-time website conversations and multi-channel nurturing. It qualifies leads, schedules meetings, and sends personalized emails at scale.

Drift is an AI-powered conversational marketing platform that engages website visitors with real-time personalized conversations. Acquired by Salesloft in 2024, it delivers better buyer experiences and qualified leads through AI chat agents.