Ada (chat)

Ada is an AI customer service agent platform designed to automate customer support across chat, email, voice, and other channels. The platform does not publish pricing publicly. Entry points commonly start around $30,000/year ($2,500/month) based on Salesforce AppExchange, with median pricing around $70,000/year via Vendr, and large deployments reaching $300,000+/year. Ada's pricing is based on conversation volume, feature tier, and deployment complexity. All contracts require a sales conversation, and no self-serve free trial is available. The exact cost depends on monthly conversation volume, channels needed (chat, email, voice, etc.), and integration requirements with existing helpdesk systems.