Userlike is a live chat platform for customer service with free and paid tiers. It offers per-user pricing with good value for small teams and scale options for enterprises.

Userlike is a live chat platform offering a free plan for one user with limited features. Paid plans feature tiered pricing based on team size: for small teams up to 10 users, pricing starts at $29/month per user when billed annually. For 100 users, the cost is $25 per user per month. For larger enterprises with 1,000+ users, pricing is negotiable based on specific requirements. Monthly billing costs more than annual. Most reviewers indicate good value for money, especially for small businesses, with appreciation for free version and trial options. However, some report that advanced features are limited and pricing increases with team growth. Implementation costs average $500-$1,000 for small businesses and $5,000+ for enterprises with complex needs.
AI-powered conversational marketing and engagement platform
Founded
G2 Rating
Starting Price
Drift (now part of SalesLoft) is an AI-powered conversational marketing platform that combines chatbots, live chat, conversational landing pages, and meeting scheduling. As of March 2026, the product is in gradual sunset following SalesLoft's acquisition in February 2024.
Live chat, chatbots, and multichannel messaging platform
Starting Price
Chatra is a cloud-based live chat platform designed for small businesses and e-commerce retailers. It provides live chat and messenger modes for real-time customer communication combined with AI-powered chatbots and multichannel messaging capabilities.
All-in-one business messenger for omnichannel customer communication
G2 Rating
Starting Price
JivoChat is an all-in-one business messenger designed to enhance customer communication by integrating multiple channels into a single platform. It helps 270k+ online businesses improve client communication through live chat, social media, and phone calls.