Userlike is a live chat platform for customer service with free and paid tiers. It offers per-user pricing with good value for small teams and scale options for enterprises.

Userlike is a live chat platform offering a free plan for one user with limited features. Paid plans feature tiered pricing based on team size: for small teams up to 10 users, pricing starts at $29/month per user when billed annually. For 100 users, the cost is $25 per user per month. For larger enterprises with 1,000+ users, pricing is negotiable based on specific requirements. Monthly billing costs more than annual. Most reviewers indicate good value for money, especially for small businesses, with appreciation for free version and trial options. However, some report that advanced features are limited and pricing increases with team growth. Implementation costs average $500-$1,000 for small businesses and $5,000+ for enterprises with complex needs.
AI-powered customer service platform
Starting Price
Customerly is described as the first-in-class AI customer service platform. Gist offers a freemium live chat and CRM solution starting at $29/month with an all-in-one bundle at $99/month.
AI-powered live chat and messaging platform for business engagement
G2 Rating
Starting Price
Freshchat by Freshworks is an AI-powered live chat and messaging platform that lets businesses engage customers across web, mobile, and social channels with bots and human agents. It supports multiple messaging channels and integrates with the Freshworks ecosystem.
Open-source conversational form builder for engaging chat-like experiences
Starting Price
Typebot is an open-source, no-code platform that transforms traditional forms into interactive, conversational experiences. It enables businesses to create sophisticated chatbots and conversational forms without any coding knowledge using a visual drag-and-drop interface.