Tidio is a live chat and chatbot platform offering Lyro AI as a separate add-on for AI-powered customer conversations.

Tidio offers multiple pricing tiers: Starter at $29/month, Growth at $59-$349/month, Plus at $749/month, and Premium from $2,999/month. However, the true cost depends significantly on Lyro AI usage, which is billed separately. Lyro AI pricing starts at $39/month for 50 AI conversations, scaling to $289/month for 500 AI conversations. On Free and Starter plans, you get only 50 Lyro AI conversations total (not per month), after which Lyro stops responding. Higher conversation volumes require expensive tier upgrades. Lyro AI and Flows are billed as separate add-ons that can effectively double the total cost. While Tidio's entry-level plans appear affordable, actual costs can be significantly higher when factoring in Lyro AI add-on expenses. The platform provides live chat and chatbot capabilities, but customers should carefully evaluate AI conversation needs before committing.
AI chatbot platform with Lyro AI for customer conversations
Starting Price
AI-powered customer support agent for ticket deflection and automation
Founded
My AskAI is an innovative AI customer support agent that integrates with existing support platforms to automate customer service and deflect up to 75% of support requests.
AI-powered conversational marketing for real-time buyer engagement
Collect.chat is a conversational marketing platform that uses AI chatbots to create real-time, personalized interactions between businesses and website visitors. It enables companies to qualify leads instantly and route them to live agents or meetings.
Revenue orchestration and conversation platform
Founded
G2 Rating
Starting Price
Drift Conversation Cloud is Salesloft's unified conversation and engagement platform integrating chat, sales engagement, and revenue intelligence. It combines AI chat agents with comprehensive sales orchestration.