Intercom Fin

Intercom Fin is an AI agent system trained specifically for customer service, designed to work with the Intercom platform or independently with existing helpdesks. It provides automated customer service across email, live chat, phone, and other channels. Fin is priced at $0.99 per outcome (conversation resolution), with only one charge per conversation regardless of multiple questions answered. The agent can be set up in under an hour, customized for tone and answer length, takes action on external systems, and hands off to agents in preferred inboxes when needed. Fin includes outcome analysis, topic detection, recommendations, and customizable scorecards.