Intercom Fin is an AI customer service agent integrated with the Intercom platform. It handles customer service conversations across multiple channels with outcome-based pricing.

Intercom Fin is an AI agent system trained specifically for customer service, designed to work with the Intercom platform or independently with existing helpdesks. It provides automated customer service across email, live chat, phone, and other channels. Fin is priced at $0.99 per outcome (conversation resolution), with only one charge per conversation regardless of multiple questions answered. The agent can be set up in under an hour, customized for tone and answer length, takes action on external systems, and hands off to agents in preferred inboxes when needed. Fin includes outcome analysis, topic detection, recommendations, and customizable scorecards.
AI agent trained specifically for customer service
Starting Price
Funding
AI-powered customer support agent for ticket deflection and automation
Founded
My AskAI is an innovative AI customer support agent that integrates with existing support platforms to automate customer service and deflect up to 75% of support requests.
All-in-one business messenger for omnichannel customer communication
G2 Rating
Starting Price
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Live chat, chatbots, and multichannel messaging platform
Starting Price
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