
Botpress offers a free tier with 500 messages per month and access to the visual builder, NLU engine, and multi-channel deployment. Plus plan costs $150/month (note: some sources cite $89/month), includes 1GB Vector DB storage, human handoff for live support, and AI conversation insights with option to remove Powered by Botpress branding. Team plan includes 50,000 messages, 10 bots, 10 collaborators, 100,000 table rows, 100GB file storage, and 100GB vector DB storage with a named customer success manager. Enterprise offers custom pricing. Botpress uses a usage-based model where you select a base plan and AI Spend (cost of underlying model calls) is billed separately on top. Importantly, Botpress says they pay AI usage costs for customers, unlike most tools that mark them up. This makes the actual cost structure more transparent compared to competitors.
Open-source conversational AI platform with visual builder
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The best AI live chat software for business, perfect for ecommerce and B2B
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LiveChat is an AI-powered live chat software that enables real-time website support, sales engagement, and customer service automation. It powers 35,000+ companies worldwide with customizable chat widgets, proactive chat invitations, and AI chatbot capabilities.
Convert Website Visitors Into Pipeline
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Drift is an AI-powered conversational marketing platform that engages website visitors with real-time personalized conversations. Acquired by Salesloft in 2024, it delivers better buyer experiences and qualified leads through AI chat agents.
Free live chat software for business engagement and customer service
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HubSpot's live chat is a free customer engagement tool integrated into the HubSpot CRM platform. It offers basic live chat functionality at no cost with option to upgrade for advanced features like custom branding and conversational AI.