
HubSpot Chat is included in the free HubSpot CRM plan with basic live chat and rule-based chatbots (Chatflows). The free plan is capped at 2 users and includes HubSpot branding. Paid plans (Starter from $20/seat/month, Professional $90/seat/month, Enterprise $3,500-$7,000/month) provide additional features. The AI-powered Breeze Customer Agent chatbot requires Professional or Enterprise plans. Conversation costs are 100 HubSpot Credits per interaction (approximately $1.00 per conversation at standard rates of $10 per 1,000 credits).
Conversational customer service for the entire CRM platform
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Free live chat software for business engagement and customer service
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HubSpot's live chat is a free customer engagement tool integrated into the HubSpot CRM platform. It offers basic live chat functionality at no cost with option to upgrade for advanced features like custom branding and conversational AI.
Convert Website Visitors Into Pipeline
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Drift is an AI-powered conversational marketing platform that engages website visitors with real-time personalized conversations. Acquired by Salesloft in 2024, it delivers better buyer experiences and qualified leads through AI chat agents.
The best AI live chat software for business, perfect for ecommerce and B2B
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LiveChat is an AI-powered live chat software that enables real-time website support, sales engagement, and customer service automation. It powers 35,000+ companies worldwide with customizable chat widgets, proactive chat invitations, and AI chatbot capabilities.