Tools tagged with "Survey Feedback"

Refiner is a customer feedback tool built around a deceptively simple idea: ask the right user the right question at exactly the right moment, inside the product, without disrupting the session. It's specifically designed for B2B SaaS products.

Survicate is a complete customer feedback platform that helps organizations gather continuous insights at scale and act on them with confidence. Founded in 2013, it evolved from a website survey tool to a full-fledged multichannel feedback platform.

Idiomatic is an AI-powered customer experience tool that enables analysts to convert customer feedback into actionable plans, promoting loyalty. It's a SaaS platform that supports customer-driven firms in converting unstructured data into structured data.

Thematic specializes in unsupervised theme discovery and quantification, turning open-ended responses into structured themes without predefined categories. It automates finding patterns in open-text feedback including support tickets, reviews, survey responses, and interview transcripts.

Chattermill is an AI-native customer feedback analytics and voice of customer platform that helps organizations unify and analyze feedback across every channel including surveys, online reviews, social media, support conversations, and voice calls.

InMoment's Experience Improvement (XI) Platform is designed for enterprise organizations to collect, analyze, and act on customer and employee feedback at scale. It consolidates feedback from multiple channels including surveys, social reviews, and conversational data.

Hotjar is a user experience analytics platform that includes heatmaps, session recordings, and survey capabilities for understanding user behavior and collecting feedback. In July 2025, Hotjar merged into Contentsquare.

Productboard is a comprehensive product management platform that centralizes feedback from customers, support channels, and user data to enable teams to prioritize development based on real user needs. It enables teams to collect, analyze, and prioritize feedback to align feature development with business goals.

Canny is a full-featured product feedback platform that supports analyzing and collecting feedback, building roadmaps, and tying user feedback to development work. It provides an easy-to-use interface for managing customer feedback and feature requests.

Pendo Feedback is a product intelligence platform that helps organizations gather, analyze, filter, group, and respond to product input and requests in a single platform. It combines product analytics with feedback collection and analysis.

AskNicely is an NPS and customer feedback platform that helps organizations capture and act on customer feedback in real-time. It connects feedback with team actions and business outcomes through NPS, CSAT, and 5-star surveys.

Delighted is a customer feedback and NPS platform owned by Qualtrics. The platform is shutting down on June 30, 2026, as Qualtrics consolidates its product offerings.

Medallia Experience Cloud is a comprehensive platform that helps organizations collect, analyze, and act on customer feedback at scale. It consolidates feedback from surveys, social, reviews, and customer interactions into unified analytics.

Qualtrics XM is an experience management platform that helps organizations collect, analyze, and act on customer and employee feedback across surveys, calls, digital, and service interactions. It uses AI-powered analytics to turn experience signals into actionable insights.