
Hotjar provides heatmaps that visualize user attention patterns, session recordings that capture interactions, and tools for collecting user feedback. Surveys can be shown at chosen moments and tied to context. User research teams use surveys and feedback widgets to collect qualitative insights. The heatmaps let users instantly see where users click, scroll, and linger on pages. In July 2025, Hotjar merged into Contentsquare, and existing customers are migrating to Contentsquare's plan structure through 2026.
Website heatmaps, session recordings, and surveys
G2 Rating
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Customer & User Feedback Software for In-Context Surveys
Qualaroo is an online survey platform that makes it easy to collect user feedback in-context while users are engaging with your product, service or brand. The platform features advanced targeting, AI sentiment analysis, and real-time feedback collection.
Usability Testing Software
PlaybookUX is a user testing software that allows conducting studies on a wide variety of items from websites to prototypes to concepts. The platform helps teams plan, recruit, run, and analyze usability tests including moderated interviews, unmoderated sessions, prototype tests, and mixed-method studies.
Enterprise CX solutions by Delighted, a Qualtrics company
Founded
Starting Price
Delighted is a customer feedback and NPS platform owned by Qualtrics. The platform is shutting down on June 30, 2026, as Qualtrics consolidates its product offerings.