InMoment
InMoment's Experience Improvement (XI) Platform is designed for enterprise organizations to collect, analyze, and act on customer and employee feedback at scale. It consolidates feedback from multiple channels including surveys, social reviews, and conversational data.
What is InMoment?
InMoment helps businesses in automotive, healthcare, finance, IT, retail, and utility sectors capture customer feedback from multiple channels in texts, voice, and video formats. It gains insights through predictive models and text diagnostics. The integrated CX approach collects and connects diverse data sources from surveys and social reviews to conversational chat logs and call transcripts. Features include closed-loop case management, reporting, text analytics, mixed-mode surveys, dashboards, and more.
Pricing
Custom - Enterprise pricing
Customer experience and feedback analytics platform
G2 Rating
4.4/5Starting Price
Custom - Enterprise pricingFunding
Series funding roundsUsed By Count
10000+
