
Idiomatic provides CRM teams with automation tools to organize and manage customer feedback by sorting emails, chats, phone calls, and surveys. It offers sentiment analysis tools that provide insight into the customer experience. Users can upload/connect customer feedback data from help desk, surveys, app reviews, product reviews, social media, and communities. The platform instantly generates a custom taxonomy of labels tailored to the dataset and provides categorized data in minutes. Users consistently praise the intuitive user interface.
AI-powered customer experience and feedback analysis
G2 Rating
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Complete customer feedback platform for continuous insights
Founded
G2 Rating
Starting Price
Survicate is a complete customer feedback platform that helps organizations gather continuous insights at scale and act on them with confidence. Founded in 2013, it evolved from a website survey tool to a full-fledged multichannel feedback platform.
Free Form Builder with Unlimited Responses
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Tally Forms is a free online form and survey builder that offers unlimited forms, submissions, payments, file uploads, and integrations without requiring payment.
Customer feedback analysis through unsupervised theme discovery
Founded
G2 Rating
Starting Price
Thematic specializes in unsupervised theme discovery and quantification, turning open-ended responses into structured themes without predefined categories. It automates finding patterns in open-text feedback including support tickets, reviews, survey responses, and interview transcripts.