Refiner is a customer feedback tool built around a deceptively simple idea: ask the right user the right question at exactly the right moment, inside the product, without disrupting the session. It's specifically designed for B2B SaaS products.

Refiner focuses on high-conversion in-app surveys that match the visual design of the product they appear inside. It features customizable survey widgets with multiple languages, brand-specific colors, and slide-in positions with data visualization in bars, timelines, and pie charts. Deep user segmentation via API and webhooks allows surveys to be triggered based on specific product events. AI capabilities automatically tag and categorize written responses, instantly detecting themes, feature requests, and negative sentiment.
In-app survey and feedback tool for SaaS
G2 Rating
Starting Price
Funding
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Product feedback and feature request management
Founded
G2 Rating
Starting Price
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Free Form Builder with Unlimited Responses
Starting Price
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Survey and feedback platform with multi-lingual support
Starting Price
SurveySparrow is a comprehensive survey and feedback platform offering customizable surveys, forms, and polls with multi-channel distribution and real-time analytics.