Delighted is a customer feedback and NPS platform owned by Qualtrics. The platform is shutting down on June 30, 2026, as Qualtrics consolidates its product offerings.

Delighted provides real-time customer feedback collection through NPS, CSAT, and CES surveys. It was known for simplicity and quick implementation, focusing on actionable feedback. New users could not sign up after July 1, 2025, and annual contracts are not being renewed after that date. The platform will completely sunset on June 30, 2026.
Enterprise CX solutions by Delighted, a Qualtrics company
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