Delighted is a customer feedback and NPS platform owned by Qualtrics. The platform is shutting down on June 30, 2026, as Qualtrics consolidates its product offerings.

Delighted provides real-time customer feedback collection through NPS, CSAT, and CES surveys. It was known for simplicity and quick implementation, focusing on actionable feedback. New users could not sign up after July 1, 2025, and annual contracts are not being renewed after that date. The platform will completely sunset on June 30, 2026.
Enterprise CX solutions by Delighted, a Qualtrics company
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Customer & User Feedback Software for In-Context Surveys
Qualaroo is an online survey platform that makes it easy to collect user feedback in-context while users are engaging with your product, service or brand. The platform features advanced targeting, AI sentiment analysis, and real-time feedback collection.
The Leading Experience Management Software
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Qualtrics XM is an experience management platform that helps organizations collect, analyze, and act on customer and employee feedback across surveys, calls, digital, and service interactions. It uses AI-powered analytics to turn experience signals into actionable insights.
In-app survey and feedback tool for SaaS
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Refiner is a customer feedback tool built around a deceptively simple idea: ask the right user the right question at exactly the right moment, inside the product, without disrupting the session. It's specifically designed for B2B SaaS products.