Customer Success & Retention Tools

Churnkey is a customer retention platform designed to reduce subscriber churn through automated offers and personalized experiences. It integrates seamlessly with Stripe and handles cancellation flows to prevent customer loss.

Custify is a comprehensive customer success management platform for subscription-based businesses that empowers customer success teams with tools to enhance relationships, improve retention, and increase lifetime value.

ClientSuccess is a customer success platform that empowers B2B SaaS companies to proactively manage post-sales customer relationships, measure customer health, maximize retention and growth, and drive a culture of customer success.

Vitally is an all-in-one customer success platform that helps teams deliver clarity, automation, and AI-driven insights needed to move faster, stay aligned, and drive customer outcomes at scale using real-time data.

Planhat is an AI-native customer success platform designed to power enterprise post-sales teams. It provides customer health tracking, task management, data consolidation, and customizable workflows.

Catalyst is a customer success platform that merged with Totango in 2024 to create a unified customer success and GTM solution. The combined entity provides comprehensive tools for managing customer growth and retention.

Totango is a leading customer success platform designed to help SaaS businesses design, run, measure, and scale customer success programs to retain and grow customers. It offers automated workflows, health scoring, and pre-built success program templates.

ChurnZero is a real-time customer success platform that helps subscription businesses fight customer churn, expand current accounts, and optimize the customer experience through real-time health scores and lifecycle management.

Gainsight is the trusted customer success platform that gives CS teams clear signals, workflows, and insights to drive retention and expansion. It offers a comprehensive suite of tools for managing customer health, engagement, and outcomes.