AI-powered customer success automation platform
Funding
Update AI is a customer success automation platform that uses cutting-edge AI technology to help teams automate workflows and improve customer engagement.
AI revenue enablement platform with customer success and onboarding solutions
Dock is a platform companies use to collaborate with their customers. Built for mid-market B2B companies with dedicated sales and customer success teams, Dock brings together buyer collaboration, content management, and learning in one unified platform.
AI-first enterprise learning management system with proven history
Intellum LMS is the only AI-first learning management system with a proven history of enterprise-level deployment. For more than twenty-five years, Intellum has built tools that help organizations connect knowledge to results.
Enterprise-grade online course software for organizations and large businesses
Thinkific Plus is an enterprise-grade learning platform designed to help organizations scale education for customers, partners, and employees with robust infrastructure, security, and full compliance.
Cloud-based customer education and onboarding platform
Founded
Skilljar is a learning management platform designed to assist organizations in delivering external training to customers, partners, and other audiences. It enables the creation, management, and distribution of training content including courses, certifications, and assessments.
Customer education platform integrated with Gainsight for customer success
Northpass is a leading customer education platform that was acquired by Gainsight in July 2023. It helps mid-market and enterprise companies create engaging and effective digital customer education programs.
Mobile-based training platform for deskless and frontline workforce onboarding
EduMe is a cloud-based learning management system (LMS) designed specifically for frontline workers, emphasizing simplicity, speed, and scalability through mobile-first training delivery.
Digital adoption platform for software adoption and customer onboarding
Userlane is a digital adoption platform that empowers employees and customers to work with any software instantly without IT training or prior knowledge by providing on-screen, step-by-step guidance.
AI tool for customer success, churn risk, playbooks, and summaries
Custify is an AI-powered customer success management platform for SaaS teams that provides churn risk prediction, automated playbooks, and customer health insights with CustifyAI capabilities.
AI-powered customer success platform built for CSMs and customer success leaders
G2 Rating
Funding
Vitally is a Customer Success Platform (CSP) specifically designed for maximizing productivity, visibility, and collaboration. It unifies customer data from tools like CRMs, product analytics, billing, and support with day-to-day CS work management.
In-app command interface powered by AI for customer success
CommandBar is an in-app command interface that understands user intent, powered by Cohere's semantic search capabilities. It delivers fast and accurate retrieval of relevant information within SaaS applications.
The deepest product adoption tool for customer success
Chameleon is a platform focused exclusively on product adoption that integrates seamlessly with other important business tools. It is designed to help businesses deliver better customer experiences through in-app engagement and guides customers through product updates.
Lightweight, user-friendly onboarding tour library
Founded
Intro.js is a lightweight, open-source JavaScript library for creating step-by-step user onboarding tours and product guides. It is highly customizable and can be used to create onboarding flows including modals, tooltips, and popovers.
Product adoption tool for creating onboarding flows and walkthroughs
Starting Price
Userflow is a flexible onboarding and product adoption tool designed to help businesses create and deploy in-app experiences that guide customers through their product journey without requiring coding.
Enable organizations to design and manage the right client onboarding experience
Stagebase is a customer success engagement platform that helps CS managers win at every stage, from onboarding and adoption to engagement and renewals by automating customer communication and providing real-time insights.
The Customer Onboarding & Engagement Platform
Starting Price
OnRamp is a digital customer onboarding platform that accelerates revenue by delivering value faster through an intelligent onboarding engine with agentic AI.
Agentic PSA Platform for Professional Services
Starting Price
Rocketlane is a professional services automation platform designed to accelerate customer onboarding and improve project profitability.
The Best Client Onboarding Software for New Customers
Starting Price
GuideCX is client onboarding software designed to streamline customer handoff and implementation between sales and operations.
Customer Onboarding and Success in B2B SaaS
Starting Price
Arrows is the customer onboarding platform for HubSpot and Salesforce that delivers structured onboarding plans with real-time progress visibility.