Userlane is a digital adoption platform that empowers employees and customers to work with any software instantly without IT training or prior knowledge by providing on-screen, step-by-step guidance.

Userlane lets users navigate software with ease through interactive in-app guides that walk users through tasks with no steep learning curve or need for external training materials. The platform enables personalization of onboarding by role, behavior, or product tier - delivering the right guidance at the right time. Features include a user-friendly dashboard with no coding background required, HEART analytics offering insights into user behavior and software efficiency, and versatile in-app communication tools including tooltips, banners, and pop-up modals. Guidance is tailored by role, department, or application and embedded directly into tools like SAP, Workday, Salesforce, and more.
AI-powered customer success platform built for CSMs and customer success leaders
G2 Rating
Funding
Vitally is a Customer Success Platform (CSP) specifically designed for maximizing productivity, visibility, and collaboration. It unifies customer data from tools like CRMs, product analytics, billing, and support with day-to-day CS work management.
Customer Success Platform
Catalyst is a customer success platform that merged with Totango in 2024 to create a unified customer success and GTM solution. The combined entity provides comprehensive tools for managing customer growth and retention.
Customer Onboarding and Success in B2B SaaS
Starting Price
Arrows is the customer onboarding platform for HubSpot and Salesforce that delivers structured onboarding plans with real-time progress visibility.