Userlane
Userlane is a digital adoption platform that empowers employees and customers to work with any software instantly without IT training or prior knowledge by providing on-screen, step-by-step guidance.
What is Userlane?
Userlane lets users navigate software with ease through interactive in-app guides that walk users through tasks with no steep learning curve or need for external training materials. The platform enables personalization of onboarding by role, behavior, or product tier - delivering the right guidance at the right time. Features include a user-friendly dashboard with no coding background required, HEART analytics offering insights into user behavior and software efficiency, and versatile in-app communication tools including tooltips, banners, and pop-up modals. Guidance is tailored by role, department, or application and embedded directly into tools like SAP, Workday, Salesforce, and more.
