
Userlane lets users navigate software with ease through interactive in-app guides that walk users through tasks with no steep learning curve or need for external training materials. The platform enables personalization of onboarding by role, behavior, or product tier - delivering the right guidance at the right time. Features include a user-friendly dashboard with no coding background required, HEART analytics offering insights into user behavior and software efficiency, and versatile in-app communication tools including tooltips, banners, and pop-up modals. Guidance is tailored by role, department, or application and embedded directly into tools like SAP, Workday, Salesforce, and more.
The only omnichannel platform you need for customer service.
Founded
G2 Rating
Froged is an omnichannel platform for customer service powered by AI and real people. It combines benefits of AI and human expertise to drive growth at every touchpoint of the customer journey, covering customer support and success.
Customer success platform with health insights and engagement tools
Founded
UserIQ is a customer success platform based in Atlanta that helps uncover health insights, predict user hurdles and simplify account management for SaaS companies with usage tracking, data segmentation, and engagement tools.
AI revenue enablement platform with customer success and onboarding solutions
Dock is a platform companies use to collaborate with their customers. Built for mid-market B2B companies with dedicated sales and customer success teams, Dock brings together buyer collaboration, content management, and learning in one unified platform.