Northpass / Gainsight CE
Northpass is a leading customer education platform that was acquired by Gainsight in July 2023. It helps mid-market and enterprise companies create engaging and effective digital customer education programs.
What is Northpass / Gainsight CE?
With the Northpass + Gainsight integration, Customer Learning data like course completion rates and progress can automatically be incorporated into a customer's overall health score. Adding Northpass to Gainsight enables customer success teams to add a formal learning program for customers, including learning paths, certifications, and re-certifications. Northpass helps companies engage their install base with a customized academy experience, boosting customer retention, improving product adoption and decreasing support costs through creating a scalable customer academy.
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