ProProfs Help Desk
ProProfs Help Desk is a cloud-based customer support ticketing software designed for teams of any size. It provides multi-channel support, automation, and knowledge base integration.
What is ProProfs Help Desk?
ProProfs Help Desk offers a shared inbox system with automated routing, knowledgebase integration, and customizable branding. The platform includes service level agreement (SLA) management, customer interaction tracking, multi-channel communication across email, chat, and social media, canned responses, ticket prioritization, collaborative email functionality, issue tracking with child tickets, reporting and filters for organization, and workflow configuration capabilities.
Pricing
Starting Price
$10-15/user/month
$10-15/user/month
Categories:
ProProfs Help Desk
Help Desk Software for Customer Support
Starting Price
$10-15/user/month
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