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Level AI

Level AI is a CX platform that scores every interaction, deploys voice agents, and turns conversations into insights using semantic intelligence to improve contact center performance.

What is Level AI?

Level AI provides a full-stack AI platform for contact centers with AI agent assist, automated quality assurance, voice-of-customer insights, and intelligent virtual agents. The platform integrates with major contact center platforms (Zendesk, Five9, Freshworks, Kustomer, Vonage, Twilio, Amazon Connect, and others) to deliver real-time agent assistance, personalized coaching, and 100% coverage QA tools. QA-GPT enables instant analysis of all support conversations to evaluate agent performance.

Categories:

Customer Support & Helpdesk

Tags:

extended-ai-support-voice

Level AI

AI + human intelligence through the full customer journey

Funding
Series B funding (exact amount not specified)

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