
Fin is Intercom's breakthrough AI agent for customer service, handling customer inquiries across multiple channels with natural language understanding. The platform offers omnichannel support (email, phone, chat, Slack), multilingual capabilities in 45 languages, seamless handoff to human agents, and integration with a fully-featured helpdesk. Fin learns from best human reps and improves continuously, while Intercom Copilot assists human agents with real-time suggestions and draft responses.
The only helpdesk with a natively integrated AI Agent
Starting Price
Funding
AI Agent Platform For IT and Business Services
Founded
G2 Rating
Starting Price
Enterprise AI service desk and agent orchestration platform covering IT, HR, Finance, Procurement, Legal, and customer service. Gartner Magic Quadrant Leader.
Help desk software for improved customer satisfaction
Gladly is a customer service software platform designed to revolutionize how companies interact with customers by improving satisfaction, boosting team productivity, and optimizing support operations with unified customer profiles.
Help desk software with case management and customer service
Founded
Salesforce Service Cloud is G2's #1 help desk software offering comprehensive customer service management with ticketing, case management, and enterprise-grade performance powered by AI automation with Agentforce.