Intercom Fin AI
Intercom Fin AI is an AI-powered customer service platform with a natively integrated AI agent. Fin resolves up to 50% of support queries instantly across email, phone, chat, and Slack, with an average conversation resolution rate of 41%.
What is Intercom Fin AI?
Fin is Intercom's breakthrough AI agent for customer service, handling customer inquiries across multiple channels with natural language understanding. The platform offers omnichannel support (email, phone, chat, Slack), multilingual capabilities in 45 languages, seamless handoff to human agents, and integration with a fully-featured helpdesk. Fin learns from best human reps and improves continuously, while Intercom Copilot assists human agents with real-time suggestions and draft responses.
Pricing
$29/seat/month + $0.99 per outcome
The only helpdesk with a natively integrated AI Agent
Starting Price
$29/seat/month + $0.99 per outcomeFunding
Series D funding (exact amount not specified)
