Shared inbox solution that turns email addresses like support@ into collaborative workspaces for customer service teams with AI-powered features.

Hiver transforms shared inboxes into collaborative workspaces with email-based customer service. Features include internal notes, task assignment, workflow automation, AI summarization, sentiment detection, and tagging. Seat-based pricing with 2-seat minimum.
Email-based customer service platform
G2 Rating
Starting Price
The only helpdesk with a natively integrated AI Agent
Founded
Starting Price
Intercom Fin AI is an AI-powered customer service platform with a natively integrated AI agent. Fin resolves up to 50% of support queries instantly across email, phone, chat, and Slack, with an average conversation resolution rate of 41%.
IT service management and helpdesk platform
Founded
G2 Rating
Starting Price
Freshservice is an ITSM platform offering Starter, Growth, Pro, and Enterprise tiers with pricing from $19 to $119 per agent per month (annual billing) covering incident management, asset management, change management, and more.
Help Desk Software & Live Chat
G2 Rating
Starting Price
Multichannel helpdesk solution with live chat, ticketing, call center capabilities, and 200+ native integrations for customer service teams.