Groove HQ
Groove (now Helply) is an AI-native customer support platform designed for B2B companies. It offers outcome-based pricing instead of per-seat fees and turns support into a revenue engine through intelligent support automation.
What is Groove HQ?
Helply is a modern support platform built natively on AI principles. It provides omnichannel support through email, chat, Slack, WhatsApp, and more, unified into a single inbox. The platform uses AI agents to resolve tickets autonomously, AI assistants to draft replies for human agents, and scans every ticket for revenue signals like churn language, upsell opportunities, and feature requests. It integrates with knowledge bases, CRM systems, product usage data, and support history to provide context-aware support.
Pricing
Outcome-based pricing (no per-seat fees)
AI-Native B2B Support Platform
Starting Price
Outcome-based pricing (no per-seat fees)Used By Count
Sender.net,Covidence,Proposify,Kameleo,AirGigs,LingQ,MyBaggage
