Ticket-based helpdesk platform for e-commerce with AI automation, live chat, email support, and omnichannel communication.

Gorgias is an e-commerce focused helpdesk with AI Automate feature for automation. Uses ticket-based pricing (not per-agent), allowing unlimited team members. Plans range from $10/month (Starter) to $900/month (Advanced) plus custom Enterprise. AI Agent interactions cost $0.90 (annual) or $1.00 (monthly) each.
The Leading Customer Support Helpdesk for Ecommerce
G2 Rating
Starting Price
Funding
The only helpdesk with a natively integrated AI Agent
Founded
Starting Price
Intercom Fin AI is an AI-powered customer service platform with a natively integrated AI agent. Fin resolves up to 50% of support queries instantly across email, phone, chat, and Slack, with an average conversation resolution rate of 41%.
The only helpdesk designed for the AI Agent era
Founded
Intercom is a next-generation helpdesk designed for efficiency with AI-powered customer service, featuring tickets, help center, and native AI Agent Fin integration for faster resolution and personalized support.
Email-based customer service platform
G2 Rating
Starting Price
Shared inbox solution that turns email addresses like support@ into collaborative workspaces for customer service teams with AI-powered features.