Raiseaticket

Raiseaticket is a completely free helpdesk platform designed to help businesses organize and streamline communication between customers and support teams. While the core software is free, product experts offer optional premium services including assisted setups, premium support options, custom integrations, and customizations available for additional fees. Key features include knowledge base management, multiple SLAs, ticketing, customer management, client portal, and real-time notifications. The platform enables teams to build and customize cloud helpdesk portals without cost for the base software.