Raiseaticket is a 100% free cloud-based helpdesk solution that offers comprehensive ticketing and customer support features with optional premium services and customizations.

Raiseaticket is a completely free helpdesk platform designed to help businesses organize and streamline communication between customers and support teams. While the core software is free, product experts offer optional premium services including assisted setups, premium support options, custom integrations, and customizations available for additional fees. Key features include knowledge base management, multiple SLAs, ticketing, customer management, client portal, and real-time notifications. The platform enables teams to build and customize cloud helpdesk portals without cost for the base software.
AI-powered platform for modern customer service
Freshdesk by Freshworks is an online customer support software that lets you support customers across email, phone, chat, social media, and website with AI-powered automation and easy setup.
Enhance Customer Support with Freddy AI: Self-Service, Copilot, and Insights
Freddy AI is Freshdesk's AI-powered customer service solution that combines automation and intelligence to help teams resolve issues faster and better through real-time sentiment analysis, AI copilots, and autonomous AI agents.
Customer service that puts people first
Founded
Freshdesk is an AI-powered customer service platform with Freddy AI, offering AI agents that resolve up to 80% of queries, AI Copilot for agent assistance, and centralized workspace for omnichannel support.