Dock (CS)

Dock operates as a single source of truth for customers and customer-facing teams, with the same Dock workspace usable throughout the entire customer lifecycle from the sales process to onboarding to renewal. Dock gives every team member a pre-made blueprint for onboarding a new customer, with every customer receiving a consistent white-glove experience regardless of which team member they are working with. Dock's client onboarding software is designed to help Customer Success teams better serve new clients by helping deliver the value of a product to each customer faster and by improving overall customer satisfaction. Unlike generic project management tools or customer success platforms, Dock specifically addresses the client-facing onboarding experience by creating branded, personalized workspaces.