Your brand here — Reach our audience of professional directory owners and boost your sales.

Eesel AI

Eesel AI is an AI platform for customer service, ITSM, and internal knowledge that connects to helpdesks and knowledge bases to autonomously resolve tickets and assist support teams.

Visit Eesel AI

Australia

Founded 2020

What is Eesel AI?

Eesel AI is an intelligent automation platform that integrates with Slack, Teams, and help desks to provide instant answers and reduce customer wait times. The platform efficiently handles Tier 1 tickets by searching through knowledge bases, identifies gaps in documentation, and trains on various sources including help centers, Google Docs, Confluence, Notion, and SharePoint. It learns customer support processes and tone from past tickets to autonomously handle frontline support tasks.

Categories:

Customer Support & Helpdesk

Eesel AI

AI for Customer Support Automation

Visit Eesel AI

Your brand here

Reach our audience of professional directory owners and boost your sales.

Advertise on GTM Folio

Similar to Eesel AI

View all tools

Helpy / FreeScout

Free self-hosted help desk & shared mailbox

Starting Price
Free

FreeScout is a free, open-source help desk and shared inbox platform built with PHP (Laravel framework) that rivals paid solutions like Help Scout and Zendesk.

Hiver

Email-based customer service platform

G2 Rating
4.5/5
Starting Price
$25/m

Shared inbox solution that turns email addresses like support@ into collaborative workspaces for customer service teams with AI-powered features.

Intercom

The only helpdesk designed for the AI Agent era

Founded
2011

Intercom is a next-generation helpdesk designed for efficiency with AI-powered customer service, featuring tickets, help center, and native AI Agent Fin integration for faster resolution and personalized support.

Similar to Eesel AI

Your brand here

Reach our audience of professional directory owners and boost your sales.