Fin
Fin is an AI-powered customer service agent by Intercom that uses proprietary models (Apex 1.0 and Apex Flash) trained on billions of customer experience interactions. It achieves 76% average resolution rates across 12,000+ customers and works across the entire customer journey.
What is Fin?
Fin is a comprehensive AI customer agent platform that resolves customer issues across chat, email, WhatsApp, SMS, social, and voice channels. It integrates seamlessly with major helpdesks including Intercom, Salesforce, HubSpot, and Freshdesk. Key features include AI procedures for complex multi-step workflows, real-time insights, continuous learning and improvement, full customization without engineering resources, testing suite, observability tools, and Fin Operator for automating customer operations. The platform is built with enterprise-grade security including SOC2, ISO 27001, HIPAA compliance, and 99.8% SLA.
Pricing
$49/month
The highest performing Customer Agent
G2 Rating
4.5/5Starting Price
$49/monthUsed By Count
12000+
