Fin

Fin is a comprehensive AI customer agent platform that resolves customer issues across chat, email, WhatsApp, SMS, social, and voice channels. It integrates seamlessly with major helpdesks including Intercom, Salesforce, HubSpot, and Freshdesk. Key features include AI procedures for complex multi-step workflows, real-time insights, continuous learning and improvement, full customization without engineering resources, testing suite, observability tools, and Fin Operator for automating customer operations. The platform is built with enterprise-grade security including SOC2, ISO 27001, HIPAA compliance, and 99.8% SLA.